Anne Haimes Interior Design

1.0 INTRODUCTION
Anne Haimes Interiors is an Interior Design Studio and Boutique, located in Henley-on-Thames and registered under Company number 4142654. We are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy. Please see below for our contact details should you wish to discuss any of the elements outlined in this Policy.

2.0 WE ARE COMMITTED TO PROTECTING YOUR PRIVACY
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect when providing you with our services.

3.0 INFORMATION COLLECTION & USE
Information that you share with Anne Haimes Interiors enables us to provide a service to you and we collect this information by telephone, electronic and written correspondence or via our website. We may ask you for information including your name, private/business address, contact telephone numbers and email address. We may also ask you for other information that relates to the service you are using or ordering. We collect this information solely for the purposes of offering great customer service, and retain the above information so we can offer ongoing customer service and reference once a current order or job has completed.

We process and store this personal information internally only and do not disclose it to any third parties without authorisation. Occasionally we have to provide third parties with a client address for delivery. We will, however, provide information when required to do so by law, for example under a court order, or in response to properly made demands, under powers contained in the Data Protection legislation. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. Data collected in the UK is held in accordance with the Data Protection Act.

4.0 DISCLOSING INFORMATION
We do not disclose any personal information obtained about you from our correspondence to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties, for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

5.0 CHANGES TO THIS POLICY
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy.

6.0 CONTACTING US
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at [email protected]. You can also correct any factual errors in that information or require us to remove your details from any list under our control.

7.0 ABOUT COOKIES
7.1  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
7.2  Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
7.3  Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

8.0 COOKIES THAT WE USE
8.1  We use cookies for the following purposes:
(a) analysis – we use cookies to help us to analyse the use and performance of our website and
services; and
(b) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

9.0 COOKIES USED BY OUR SERVICE PROVIDERS
9.1  Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
9.2  We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at:  https://www.google.com/policies/privacy .


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